Free iPhone Diagnostic Service Melbourne
Not sure what's wrong with your iPhone — or whether it's even worth repairing? Walk into iTech Repairs in Braybrook or Spotswood for a completely free diagnostic. Our technicians will identify faults across hardware and software in minutes, give you a plain-English explanation of what's wrong, and provide a no-obligation repair quote. We never pressure you into a repair you don't need.
Common Symptoms
Recognise any of these? Walk in and we'll diagnose and fix it on the spot.
Phone Acting Strangely
Your iPhone is behaving unexpectedly — random shutdowns, app crashes, unusual battery drain, or glitchy performance — and you're not sure of the cause.
Multiple Issues at Once
Several things seem wrong simultaneously: the battery is poor, the screen sometimes flickers, and calls sound odd. A diagnostic identifies which faults are related and what to fix first.
Not Sure What's Wrong
The phone just doesn't feel right — it's slower than it used to be, gets warm, or something is off — but you can't pinpoint a specific problem.
Buying a Second-Hand iPhone
You're considering purchasing a used iPhone and want an independent check to verify it hasn't been reported stolen, has a healthy battery, and has no hidden faults.
Insurance or Legal Report
You need a written assessment of your iPhone's condition for an insurance claim, warranty dispute, or legal matter.
Why Choose iTech Repairs?
Completely Free
The diagnostic service costs nothing — no call-out fee, no bench fee, no charge if you decide not to proceed with any repair.
No Obligation
You are under absolutely no obligation to book a repair after the diagnostic. We will give you the facts and let you decide.
Results in Minutes
Our technicians can complete a comprehensive hardware and software check on most iPhones in under 15 minutes.
Honest Assessment
We tell you exactly what is wrong, what is fine, and what we recommend — without upselling repairs you don't need.
Written Report Available
If you need a written diagnostic report for insurance or legal purposes, we can provide one upon request.
Walk In Today — No Appointment Needed
Visit our Braybrook or Spotswood store any time. Most repairs completed on the spot in 15 minutes with a lifetime warranty on all parts and labour.
Frequently Asked Questions
What does a free iPhone diagnostic cover?
Our diagnostic checks battery health, screen and touch response, all cameras, microphone and speaker function, charging port, buttons, Face ID or Touch ID, Wi-Fi and Bluetooth, and general iOS software health.
How long does the diagnostic take?
Most diagnostics are completed within 10–15 minutes. More complex issues — such as intermittent faults or suspected logic board problems — may take a little longer.
Is the diagnostic really free?
Yes, completely free, with no strings attached. We do not charge a diagnostic fee that is rebated on a repair — it is genuinely free whether you proceed with a repair or not.
Do I have to book a repair after the diagnostic?
No. The diagnostic is entirely separate from any repair. We provide the assessment and quote, and the decision is entirely yours.
Book by iPhone Model
Select your iPhone model for model-specific pricing and availability: